Linked Orders
Link tailoring orders to wedding memberships or other orders to track related work in one place — with sub-status timelines, QR scan support, and smart tag printing.
Linked Orders connect a Tailoring Order to either a Wedding Membership or another order (such as a Special Order). Once linked, the status of the tailoring work is visible alongside the parent record — on the customer overview timeline, on the order's own page, and on QR scan screens in Store Mode.
Two Types of Links
Wedding Membership → Tailoring Order
A wedding member's garments need alterations. A Tailoring Order is created and linked to that membership. The tailoring status appears in the member's status timeline and on their QR scan screen.
Special Order Item → Tailoring Order
A Special Order item arrives and needs alterations. A Tailoring Order is spun off from that specific item. The parent Special Order shows the linked tailoring status inline.
Creating a Linked Tailoring Order
From a Wedding Membership
- 1 Open a customer who belongs to a wedding. Their status timeline appears under the wedding card.
- 2 When the membership reaches a status configured with Create Tailoring Order, a button appears in the status panel.
- 3 Click Create Tailoring Order. A Tailoring Order is created for this customer, linked to the membership, with the wedding's date pre-filled as the Needed By date.
- 4 You are taken directly to the new Tailoring Order to add garments and instructions.
From a Special Order Item
- 1 Open a Special Order and find the item that requires alterations.
- 2 When the item's status has Create Tailoring Order enabled, a row appears beneath the item with a Create Tailoring Order button.
- 3 Click it. A Tailoring Order is created linked to that specific item, inheriting the Special Order's Needed By date.
Configure the trigger status: The "Create Tailoring Order" button appears based on a flag set on individual statuses. Go to Settings → Wedding Statuses (for membership links) or Settings → Special Order Statuses (for order item links) and enable the Create Tailoring Order option on the relevant status.
Viewing Linked Orders
Customer Status Timeline
When a linked Tailoring Order exists and the membership is at a Create Tailoring Order status, a sub-timeline appears indented beneath the current status step. It shows each tailoring garment's current status in a condensed view. Completed and ready statuses are hidden to keep the view focused on active work.
Tailoring Order Overview Banner
When you open a Tailoring Order that is linked to a wedding membership or a parent order, a banner appears at the top of the order. Click View Wedding or View Order to jump back to the source record.
Special Order Item Row
On a Special Order, the row beneath each item always shows the linked tailoring status once an order exists — displaying garment statuses as a comma-separated list with a View Tailoring Order button aligned to the right.
Order Tags
When a Tailoring Order is linked to a wedding membership, its printed tag automatically uses a different header. Instead of the due date, a full-width black banner displays the wedding name (e.g., Smith Wedding) and the wedding date. The customer's name still appears below. This makes wedding-linked tags immediately distinguishable from standard tailoring tags on the rack.
Store Mode & QR Scanning
Scanning a QR code on a Tailoring Order tag that is linked to a wedding membership redirects directly to the customer QR screen for that membership — not the order QR screen. This keeps the workflow unified at the membership level.
The customer QR screen shows:
- • The current wedding membership status with a primary button to advance to the next step.
- • Small Jump to status pills to set any membership status directly.
- • A Tailoring section (when the membership is at a tailoring-trigger status) showing each garment with its current status and an advance button — all items on one screen at once.
- • A View Customer link to open the full customer profile.
Note: Tailoring garment statuses that are marked as "Ready" or "Completed" are hidden from the QR advance buttons — only in-progress steps are shown, keeping the screen uncluttered.
Automatic Status Sync
When a linked record reaches a Ready or Completed status, SuitTracker automatically updates the other side of the link. This works in both directions.
Tailoring → Wedding Membership or Special Order
When a tailoring order garment is moved to a Ready or Completed status, the linked wedding membership or special order item is automatically advanced to its first matching Ready or Completed status respectively.
Wedding Membership or Special Order → Tailoring
When a wedding membership or special order item is moved to a Ready or Completed status, every garment in the linked tailoring order is automatically moved to its first matching Ready or Completed status.
How it maps: A Ready status on one side maps to the first status flagged as Ready on the other side. A Completed status maps to the first Completed status. The specific status names are controlled by your org settings — the sync uses the flag, not the name.
Linked Status Indicator
In the per-garment status picker, any status that will trigger an automatic sync is marked with a link icon and a note that reads "Linked Order or Wedding will also be updated". The icon only appears when the order is actually linked — it is hidden on standalone orders.
Status Filtering on Linked Orders
The per-garment status modal and the bulk status dropdown on a linked Tailoring Order show all statuses, including Ready for Pickup and Picked Up — those statuses are kept available so the sync can trigger. They are visually distinguished by the link icon described above.
On the QR scan screen, however, garment advance buttons for Ready and Completed statuses are hidden — the intent on the scan screen is to advance in-progress work, while the final pickup/completion step is handled at the membership level.
Store Location Inheritance
When a linked Tailoring Order is created, it automatically inherits the store location from the parent record:
- •Created from a wedding membership — inherits the wedding's configured store.
- •Created from a special order item — inherits the special order's store.