Users & Employees
Add employees to your account, assign roles, and set up Store Mode PIN access.
Every person who uses SuitTracker at your store should have their own account. Shared logins make it impossible to track who did what, create security risks, and can cause data conflicts. Give each employee their own user — it takes under a minute.
Important: Do not share login credentials between employees. SuitTracker logs activity by user — shared logins make the activity log unreliable and remove accountability. Each employee should have their own email login or Store Mode PIN.
User Types
When adding a user, choose how they'll access SuitTracker:
Store Mode Only
The employee only needs access to the in-store tablet. No email required — they log in with a 4-digit PIN on a registered device.
Good for: fitting room staff, tailors, front counter employees who only work in-store.
Web and Store Mode
The employee can log into the full SuitTracker web app with an email and password, and also use a PIN on in-store devices.
Good for: store managers, office staff, anyone who manages orders or weddings from a computer.
Roles
| Role | What They Can Do |
|---|---|
| Employee | Manage weddings, customers, orders, and messages. Cannot access store settings or manage other users. |
| Admin | Full access — everything an Employee can do, plus store settings, billing, user management, and all configuration. |
Roles only apply to Web and Store Mode users. Store Mode Only users always have Employee-level access within Store Mode.
Adding a User
- 1 Go to Settings → Users and click Add User.
- 2 Enter the employee's First Name and Last Name.
- 3 Choose Store Mode Only or Web and Store Mode.
- 4 If Web and Store Mode: enter their email address and select a role (Employee or Admin).
- 5 Click Submit. For Store Mode Only users, you'll be immediately prompted to set a 4-digit PIN.
Web users: After being added, they'll receive an invitation email with a link to set their password. They can log in at suittracker.app once their password is set.
Store Mode PIN Access
Store Mode uses a 4-digit PIN to identify which employee is using the device. Each employee has their own PIN — this is how activity on the tablet is attributed to the right person.
Setting a PIN
- 1 Go to Settings → Users.
- 2 Find the employee in the list. In the Store Mode column, click Enable Access.
- 3 Enter a 4-digit PIN when prompted. The PIN must be exactly 4 digits.
Disabling Store Mode Access
Click Disable Access next to an employee to revoke their Store Mode PIN. Do this when an employee leaves or if a PIN needs to be reset.
Changing a PIN
Disable the existing PIN and re-enable with a new one.
Changing a User's Role
In Settings → Users, use the Role dropdown in the user's row to switch between Employee and Admin. The change takes effect immediately.
Tip: Only grant Admin access to employees who genuinely need to manage settings or billing. Most day-to-day staff only need the Employee role.
Removing a User
Click Remove next to a user to remove their access. Their past activity and any records they created are preserved — only their ability to log in is removed. Do this promptly when an employee leaves your store.
You cannot remove your own account while logged in. Contact support if you need to transfer ownership to a different admin.