Text Messaging

Customer updates
that send themselves.

Text messaging for menswear stores. Order updates and reminders go out automatically from a dedicated number, and every reply lands in one shared inbox.

Message inbox with a two-way text conversation about picking up altered suit

Inbox

One inbox for the whole team

Replies come back to SuitTracker, not to someone's personal phone, so anyone on your team can pick up the conversation.

Two-way conversations

Customers reply to your texts just like any other message.

Linked to the customer

Open the customer record right from the thread.

Threads list beside an open conversation

Templates

Save what you send every day

Keep your common messages as templates and insert them with a click.

Consistent answers

Everyone on the team sends the same clear message.

Saved message templates for pickup, fittings, returns and balances

Automation

Updates that go out on their own

Trigger a text when an order changes status, so customers hear from you without anyone having to remember.

Weddings, tailoring, rentals and special orders

Each has its own notifications.

Rental notification triggered when garments are ready for pickup

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